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Delivery information

Delivery from Manage At Home

We aim to deliver the majority of products offered for sale on this website within 3-7 days of ordering. Most items are dispatched using either Royal Mail or a recognised national courier service. In order to allow us to offer an extensive range, we have agreements in place with our suppliers to deliver products directly to you from them. This may mean that when ordering multiple products from Manage At Home as part of one order, these products may be delivered seperately by different methods. Note, only one delivery charge (if applicable) will be made for an order even if it is for multiple products.

Over Christmas our Customer Service Team will be available as follows:

Monday 24th December | 8.00 am – 2.30 pm
Tuesday 25th December | Closed
Wednesday 26th December | Closed
Thursday 27th December | 8.00 am – 5.00 pm
Friday 28th December | 8.00 am – 5.00 pm
Monday 31st December | 8.00 am – 4.00 pm
Tuesday 1st January | Closed
Wednesday 2nd January onwards | As normal


The last order day for ANY pre-Christmas deliveries will be Tuesday 18th December. However not all products will be available for delivery pre-Christmas on that date – so please call our customer service team so that we can check for you – if pre-Christmas delivery is vital.

Many of our partner suppliers are closed completely over the Christmas period. Despatch of orders will re-start from Wednesday 2nd January.

Large Product Delivery

Some larger items, such as electrically adjustable beds, and riser recliner chairs have standard delivery free of charge as part of our service. If you require a more compehensive service including for example full installation of a nursing care bed including a product use demonstration, please see the options for this in the product details. Our installer will contact you directly to book an installation date. As many larger items are built to order and then installed by a specialist team as part of our service offer, delivery of these products may take up to 3 weeks.

Accepting Delivery Instructions

Providing Additional Delivery Information

If you have any specific delivery instructions you would like us to pass to the courier, please enter the details in the ADDITIONAL DELIVERY INSTRUCTIONS box during the checkout process or call 0800 910 1864 and advise our customer service team. Please note instructions to leave items without a signature are only accepted at the risk of the customer. We are not liable for items which go missing in these circumstances.

Delivery Charges

All orders for products over £50 are delivered to addresses on the UK mainland are FREE OF CHARGE. Installation charges may apply for specialist services - see product descriptions for details, option and costs.

Orders under £50 incur a charge of £4.95 for delivery to the UK mainland. 

For deliveries to UK islands, Northern Ireland, Isle of Man, Jersey, Guernsey etc please call our customer service department for further information.