Most of the products which can be purchased from Manage At Home are available for an eligible person to purchase without paying VAT on them. HM Revenue and Customs sets out the conditions when equipment for people with a long-term illness or a permanent disability might be eligible for VAT relief and how to claim exemption from paying VAT on these products.

On the My Basket page of this website, an online declaration form is provided if the basket contains a product that qualifies for VAT relief. Tick the box to state that you wish to claim VAT relief on the eligible product(s). If possible, the person making the claim should complete this form, but a family member, carer or medical professional may complete the form on the claimants behalf.