We are not able to discuss moving and handling / hoists and complex transfer aids as this would require a full home visit. We also cannot provide specific guidance for any major home adaptations (for instance stairlifts or level access showers) for the same reason.This service is for adults over the age of 18 only, and for individuals who mainly need help due to physical disability or frailty. If you're booking this service for someone else, please make sure you have their consent to have a consultation before booking.By completing your booking, you consent to us storing and processing your personal data in accordance with our Privacy Policy.The initial 15 minute consultation is provided free of charge.If you decide to proceed with the full assessment, the cost is £80.00. Following your assessment, we will provide a discount code to offset at least part of the assessment cost.Cancellations must be made at least 48 hours before the scheduled appointment to receive a full refund. Cancellations made less than 48 hours before the appointment will not be eligible for a refund. If we are unable to attend the assessment due to unforeseeable circumstances, we will either arrange a new appointment or provide you with a full refund.Please also refer to our main Terms & Conditions.

Equipment Assessment Service | Helping you to choose the right equipment for your needs

Q: What is an Occupational Therapist?

Occupational Therapists help people overcome difficulties with everyday activities, enabling them to remain safe, independent and confident in their own homes.

Q: Why choose our service?

Free initial advice, fast access to support, practical solutions, independent recommendations, no obligation to proceed, HCPC registered clinicians.

Q: What can we help with?

Bathing, toileting, transfers, mobility, stairs, kitchen activities and everyday living tasks.

Q: What can't we help with?

Not suitable for major adaptations, hoists, bespoke seating, urgent clinical concerns or safeguarding concerns.

Professional advice to help you stay safe, independent and confident at home. If you need more detailed support, we can arrange a full Occupational Therapy assessment tailored to your needs.

Provided by our

OTs Occupational Therapists

Free 15 Minute Consultation

Senior woman using a tablet in a bathroom

Start with a free 15 minute consultation

If everyday activities are becoming more difficult, our experienced Occupational Therapists (OTs) can help. Whether you are struggling to get around your home, use the bathroom safely, manage stairs, get in and out of chairs, or carry out daily tasks independently, we will discuss your situation and provide practical advice about equipment and support options.

During your free consultation we will: discuss difficulties, provide advice, suggest equipment, explain support options and help determine if a full assessment would help. For many people, the free consultation provides all the information they need.

How the service works

During your free consultation we will: discuss difficulties, provide advice, suggest equipment, explain support options and help determine if a full assessment would help. For many people, the free consultation provides all the information they need.

Includes up to one hour with an OT, written report, follow up call and equipment discount code.

A video meeting on your phone or tablet, or in-person at one of our Medequip locations. Discussion on how you are managing at home. Written report with recommendations provided within 10 working days. Discount code for reduced price of equipment following your assessment.

What is an Occupational Therapist?

Why choose our service?

What can we help with?

What can't we help with?

This service is for adults over the age of 18 only, and for individuals who mainly need help due to physical disability or frailty. If you're booking this service for someone else, please make sure you have their consent to have a consultation before booking.

The service includes an initial (approximately 15 minutes) telephone call with the therapist to identify your concerns and to book the appointment with you. We will also provide a Measurement Preparation Form for you to complete prior to your visit or video call.

The consultation will last about an hour, and the therapist will discuss how you are managing at home and will provide a written report with recommendations within 10 working days. You will also receive a unique discount code for reduced price of equipment following your assessment.
Any recommendations made are based solely on clinical need. There is no obligation to purchase equipment, and the assessment fee is payable irrespective of any subsequent purchase.
We will then provide one (approximately 15 minutes) follow up telephone call within 1 month to review what was discussed at the initial appointment.

Our report and recommendations are based on the information provided by you during the assessment, and as such we are not liable for any issues arising from incomplete or inaccurate information provided by you. Please also refer to our main Terms & Conditions.

Man in a beige sweater interacting with a healthcare professional in blue uniform.

Meet our occupational therapists

Meet some of the team of Medequip OTs available to assess your needs.

Reviewed by

Fiona Wasdell-Bowyer

Fiona is the Head of Clinical Services at Medequip. Fiona has over 20 year’s experience as an Occupational Therapist and manager.

HCPC registered OT

Reviewed by

George Powney

George has 10x years' experience as an Occupational Therapist working across NHS and Adult Social Care. George supports our Southwest Region of the UK with his specialist knowledge of Moving and Handling equipment to support individuals with their daily tasks.

HCPC registered OT

Reviewed by

Becca Putt-Jones

Becca has over 25 years experience working as an Occupational Therapist in Adult Social Care. Becca is based in Cornwall and supports our Southwest Region of the UK with her knowledge of general equipment, MHRA and Safeguarding to promote person-centered care and empowering individuals within their communities.

HCPC registered OT

Reviewed by

Carole Stewart

Carole qualified as an Occupational Therapist in 1983 and has worked mainly in the community or Social Care. Her specialisms have included Learning Disabilities, Home adaptations, Reablement and as a Moving and Handling Advisor. She currently supports the Essex region.

HCPC registered OT

Reviewed by

Ulrike Moratz-Coppins

Ulrike has 10+ years of experience as an Occupational Therapist working in both the NHS and the private sector. She supports the North Yorkshire region and works across the York and Scarborough depots. Her areas of special interest include mobility equipment and wheelchairs, palliative care, as well as small living aids.

HCPC registered OT

Reviewed by

Liz Vardy

Liz has over 22 years’ experience working as an Occupational Therapist in Primary and Secondary Care for the NHS and in Adult Social Care Commissioning before joining Medequip in 2024. Her special interests include Proportionate Care and Sustainability. Liz is based in Doncaster and supports the South Yorkshire region.

HCPC registered OT

Reviewed by

Ellie Burcher

Ellie is a highly experienced Occupational Therapist, with a background in health and social care and more than 16 years’ experience in private practice. She has specialist expertise in seating, housing adaptations and training. In her role as Clinical Improvement Manager at Medequip, Ellie supports the national clinical team to develop services, strengthen clinical practice and improve outcomes for service users.

HCPC registered OT

Clinical Services is a fully embedded team in Medequip, with robust governance, safeguarding and quality systems in place to support the Community Equipment Service operations and deliver and develop clinical services directly for contracts and individuals.

Learn more about
Medequip Clinical Services

Visit Medequip

Book an Equipment Assessment

This personalised service and report with one of our occupational therapists will cost £80. You will receive a unique discount code for reduced price of equipment following your assessment. If you would be interested in securing this level of support please book an equipment assessment by calling us on 0800 910 1864 or by using the link below and one of our team would be happy to assist you.

Free 15 Minute Consultation

Contact us about your assessment

If you have any concerns or queries about the service, please contact our Customer Service team via telephone, chat, or email.  We aim to resolve all complaints within 10 working days.

Terms and conditions

We are not able to discuss moving and handling / hoists and complex transfer aids as this would require a full home visit. We also cannot provide specific guidance for any major home adaptations (for instance stairlifts or level access showers) for the same reason.
This service is for adults over the age of 18 only, and for individuals who mainly need help due to physical disability or frailty. If you're booking this service for someone else, please make sure you have their consent to have a consultation before booking.
By completing your booking, you consent to us storing and processing your personal data in accordance with our Privacy Policy.
The initial 15 minute consultation is provided free of charge.
If you decide to proceed with the full assessment, the cost is £80.00. Following your assessment, we will provide a discount code to offset at least part of the assessment cost.
Cancellations must be made at least 48 hours before the scheduled appointment to receive a full refund. Cancellations made less than 48 hours before the appointment will not be eligible for a refund. If we are unable to attend the assessment due to unforeseeable circumstances, we will either arrange a new appointment or provide you with a full refund.
Please also refer to our main Terms & Conditions.

Page Updated: Tuesday, September 01, 2026

VAT Relief

VAT Relief lets people with a long-term illness or permanent disability buy eligible items without paying VAT, saving 20%.

A profiling bed and a stand aid alongside a Rentals icon.

Low cost equipment hire

Great prices on rentals of care beds, hoists, dynamic mattresses and more.

0800 910 1864

Our customer service team are available from Monday-Friday between 8am and 5pm. When our office is closed, please leave a message and we will call you back.

Live chat

Contact us

Equipment Assessment Service

Start with a free 15 minute consultation

How the service works

Free 15 minute consultation