Price Match Promise
At Manage At Home, we’re dedicated to providing the best prices on all our products. If you find an identical product at a lower price from another retailer, we will match it. Shop with confidence, knowing you’re always getting great value when you choose us.
How It Works
1
Find a lower price
If you find a product that’s identical to the one we offer, sold for a lower price by a competitor, you’re eligible for a price match.
2
Check eligibility
Ensure the item is in stock with the other retailer and meets our price match criteria (same brand, model, and specifications).
3
Submit a request
Contact us with the necessary information, and we’ll verify the details. If everything checks out, we’ll match the price.
Price Match Criteria
- The product must be identical (same brand, model, colour, size, etc.).
- The competitor must have the product in stock and available for immediate purchase.
- The lower price must be from a UK-based retailer.
Additional Information
Please note the following when submitting a Price Match Promise claim:
Exclusions:
- Prices from auction sites, clearance sales, or membership-only stores.
- Products sold as part of bundles or special offers that differ from our standalone items.
- Prices from international retailers or marketplaces.
- Price match adjustments: If you’ve already purchased the product from us and find a lower price within [X days] of your purchase, we’ll refund the difference.
- Non-eligible items: Custom-built or made-to-order products are not eligible for price matching.
We reserve the right to verify the competitor’s price and the eligibility of the product. Our Price Match Promise applies to personal use only and cannot be applied to bulk purchases or businesses.
Terms and conditions
Page Updated: Tuesday, October 8, 2024
VAT Relief
VAT Relief lets people with a long-term illness or permanent disability buy eligible items without paying VAT, saving 20%.
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Contact us for help
Our customer service team are available from Monday-Friday between 8am and 5pm. When our office is closed, please leave a message and we will call you back.
