Basic Commode

Delivery

Delivery of this product will be made directly from the manufacturer in approximately 5 working days. The product is supplied with comprehensive set-up and user instructions.

You can track the progress of your order in the My Account section of this website provided you register a password during the checkout process.

If you have any questions about the product or need to return it to us in the first instance please email info@manageathome.co.uk or call our customer services department on 0800 910 1864

Returns

When you buy online or by phone, you have additional rights as a consumer under the Distance Selling Regulations. This means if you as the purchaser notify us in writing of your wish to return an item within 14 working days of receiving it, we will refund you for both the purchase price and any delivery charge paid. Please make sure you take reasonable care of the item while it is in your possession, and that it is returned to us unused in or with the original packaging. If the original packaging is unavailable, it is the customers responsibility to ensure the product is suitably packed for its safe return. The cost of returning the product is the customers responsibility; we do however aim to provide low cost or free returns where it is feasible for us to do so. More details on our returns policy can be read here: Orders & Returns