We stock the best brands
From Able2 to Z-Tec, we stock some of the most well respected mobility aids brands on the market.
A key manufacturer of healthcare equipment, including mobility solutions and personal aids, Aidapt supply a range of products for the elderly and less able.
The Cork Bath Step by Aidapt is an affordable aid for use in the bathroom and around the home.
The Ashford Height Adjustable Toilet Frame by Aidapt is a bathroom aid that is tried and tested having been in service for more than 15 years
The Foam Padded Raised Toilet Seat by Aidapt is a cushioned seating aid for the bathroom that offers added comfort for users when on the toilet.
The Birling Bed Back Rest by Aidapt is a bedroom aid that is height adjustable to help users gain a greater level of comfort in bed.
The Daresbury is a stylish Single Motor Riser Recliner Chair that features a lift, rest and recline action. It offers superior comfort and is available in a variety of colours and in a Su...
The Daresbury is a stylish Single Motor Riser Recliner Chair that features a lift, rest and recline action. It offers superior comfort and is available in a variety of colours and in a PU...
The plastic bedpan can be useful for both men and women. It is supplied with a lid which has an integrated rated handle. Capacity of 2.5 litre. Ideal for users confined to bed.
The Aidapt Wall Mounted Key Safe is ideal for those who frequently lock themselves out, as it securely protects a spare set of keys. The safe is easy to install and can be mounted onto an...
The Folding Heavy Duty Grabber is made from lightweight and resilient material which extends a user’s reach and helps lift larger items around the home. The grabber can support up to 2 kg...
This Monthly Pill dispenser is an Ideal way to organise your pills for the month ahead with 32 coloured compartments.
The Stainless Steel Cooking Basket allows vegetables and other food to be cooked and strained without having to lift a pan of boiling hot water. It conveniently folds flat for easy storag...
From Able2 to Z-Tec, we stock some of the most well respected mobility aids brands on the market.
Some of the products which can be purchased from the Manage At Home website are available for an eligible person to purchase without paying VAT on them. HM Revenue and Customs sets out the conditions when equipment for disabled people might be free of VAT and how to claim exemption from paying VAT on these products.
Products a can only be exempt from VAT when all the following conditions are met:
A more detailed explanation of each of these conditions is given below, but you should visit the HM Revenue and Customs Website to fully understand the conditions which are set out in VAT notice 701/7 (August 2002) - VAT reliefs for disabled people. You can also call the HMRC helpline 0845 302 0203 and select Option 3. (8.00am to 5.00pm Monday to Friday). Other options for contacting HMRC can be accessed here
The product must be being purchased for someone who is chronically ill or disabled.
A person is ‘chronically sick or disabled’ if he/she is a person:
It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.‘personal or domestic’ use means that the supply must be made available specifically for the use of an eligible individual.
You don't have to physically buy the goods in person. If your parent, guardian or wife or husband buys the goods and services for you, then you won't be charged VAT.
Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes. Also, the goods or services must be just for your own use - not for use by anyone else, or chronically sick or disabled people in general. However, if you and your partner are both chronically sick or disabled and you buy goods or services for both of you to use, then you won't have to pay VAT.
The products which can be bought without paying VAT are:
Only the products on our site carrying the VAT exemption price (the smaller price marked exVAT) are eligible to be purchased this way and you must tick the box on the basket page indicating that you wish to claim VAT exemption on the items in your basket that are eligible for VAT relief.
On the my basket page of this website a link to the online declaration form is provided if the basket contains a product that qualifies for VAT relief. You must tick the box to state you wish to claim VAT relief on the eligible product and complete in full the reason by which you are 'chronically sick or disabled' and name and address of the claimant. If possible the person making the claim should complete this form, but a family member, carer or medical professional may complete the form on the claimants behalf. To submit the claim and receive the VAT relief, click the 'Submit VAT Relief Claim' button before proceeding to the checkout.
Please note that all orders submitted with a VAT relief claim form completed are checked before the order is processed.
It is necessary to complete a separate claim form each time a qualifying product is purchased from Manage At Home.
Please click on the questions below to find out more information to help answer your query. For further details you may call our Customer Services Department on 0800 910 1864.
For help with using our website, please see the Using the website section of our help page. If you would like additional help or information, please contact us or use our Live Chat feature to speak to a customer service advisor.
For detailed information on how to place an order with Manage At Home, please visit our help page and see the Placing your order section.
Order tracking is currently unavailable – please call customer services on 0800 910 1864 for an update on your order.
There are numerous ways in which you can contact Manage At Home, for the fastest repsonse, please contact us via our Live Chat feature or call us free on 0800 910 1864. For additional methods to contact us please visit our Contact Us page.
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