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We have a wide range of categories and collections. Shop our most popular categories.
A collection of noteworthy products chosen by Manage At Home.
The Sidhil Easi-Riser Overbed Table may be used with a wheelchair or over a bed. The top is height adjustable. Supplied fully assembled. Free UK delivery
The Restwell Richmond Electric Adjustable Bed Base is available with a choice of three mattress types to suit different users. The bed incorporates 42 flexible slats which conform and adj...
This high quality over chair table has been specifically designed to be used with Riser Recliner armchairs, but will work equally well with a fireside chair
The Sidhil Easi-Riser Overbed Table is designed to be used over a bed. The top is height adjustable and fixed. Supplied fully assembled. Free UK delivery
The Auto Folding Scooter weighs in at a mere 27.5kg and folds to a compact size in just 15 seconds. It has a top speed of 4mph and a maximum range of 13 miles on a full battery charge.
The Heavy Duty Aston Mobile Shower Commode Chair assists in transporting users with restricted mobility from the toilet to the shower and vice versa.
The CQR Mobile Chair is suitable for people with muscular problems and other special needs. The lambswool cover delivers pressure relieving properties which offers maximum comfort and sup...
The Restwell Memory Foam U Shaped Travel Pillow provides extra support for the head and neck. It sits comfortably on the shoulders and so does not slip
This Ultra Lightweight Aluminium Wheelchair features a silver frame with single cross brace and weighs a mere 12kg.
The ergonomic angled handle on the Easi-Grip Garden Fork keep hand and wrist in its most natural position, relieving wrist and hand strain.
Theres a new addition to the Nitro Family. We now have the Nitro Mini. This is perfect for users 5'2" and under. The Nitro has a lightweight aluminium frame, removable zipped storage bag ...
The Uccello Kettle has been specifically designed for those with limited reach, dexterity and strength by enabling the delivery of hot water safely and steadily, every time. It features a...
We have a wide range of categories and collections. Shop our most popular categories.
Some of the products which can be purchased from the Manage At Home website are available for an eligible person to purchase without paying VAT on them. HM Revenue and Customs sets out the conditions when equipment for disabled people might be free of VAT and how to claim exemption from paying VAT on these products.
Products a can only be exempt from VAT when all the following conditions are met:
A more detailed explanation of each of these conditions is given below, but you should visit the HM Revenue and Customs Website to fully understand the conditions which are set out in VAT notice 701/7 (August 2002) - VAT reliefs for disabled people. You can also call the HMRC helpline 0845 302 0203 and select Option 3. (8.00am to 5.00pm Monday to Friday). Other options for contacting HMRC can be accessed here
The product must be being purchased for someone who is chronically ill or disabled.
A person is ‘chronically sick or disabled’ if he/she is a person:
It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.‘personal or domestic’ use means that the supply must be made available specifically for the use of an eligible individual.
You don't have to physically buy the goods in person. If your parent, guardian or wife or husband buys the goods and services for you, then you won't be charged VAT.
Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes. Also, the goods or services must be just for your own use - not for use by anyone else, or chronically sick or disabled people in general. However, if you and your partner are both chronically sick or disabled and you buy goods or services for both of you to use, then you won't have to pay VAT.
The products which can be bought without paying VAT are:
Only the products on our site carrying the VAT exemption price (the smaller price marked exVAT) are eligible to be purchased this way and you must tick the box on the basket page indicating that you wish to claim VAT exemption on the items in your basket that are eligible for VAT relief.
On the my basket page of this website a link to the online declaration form is provided if the basket contains a product that qualifies for VAT relief. You must tick the box to state you wish to claim VAT relief on the eligible product and complete in full the reason by which you are 'chronically sick or disabled' and name and address of the claimant. If possible the person making the claim should complete this form, but a family member, carer or medical professional may complete the form on the claimants behalf. To submit the claim and receive the VAT relief, click the 'Submit VAT Relief Claim' button before proceeding to the checkout.
Please note that all orders submitted with a VAT relief claim form completed are checked before the order is processed.
It is necessary to complete a separate claim form each time a qualifying product is purchased from Manage At Home.
Please click on the questions below to find out more information to help answer your query. For further details you may call our Customer Services Department on 0800 910 1864.
For help with using our website, please see the Using the website section of our help page. If you would like additional help or information, please contact us or use our Live Chat feature to speak to a customer service advisor.
For detailed information on how to place an order with Manage At Home, please visit our help page and see the Placing your order section.
Order tracking is currently unavailable – please call customer services on 0800 910 1864 for an update on your order.
There are numerous ways in which you can contact Manage At Home, for the fastest repsonse, please contact us via our Live Chat feature or call us free on 0800 910 1864. For additional methods to contact us please visit our Contact Us page.
Delivery times may vary depending on the product(s) that you have ordered, for delivery information please see our Delivery Information page. Every product page includes a 'Delivery Information' tab which provides delivery information specific to the product that you are viewing, we recommend reading the information in this tab before placing an order.
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We hope that you will be happy with your purchase, however we understand that sometimes you may find a product does not suit your needs or that you have changed your mind. Please see Returns and refunds for detailed information.
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