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We have a wide range of categories and collections. Shop our most popular categories.
The Dovedale Comfort Commode assists those who have difficult using standard toilets. Designed with comfort in mind this commode features a padded backrest and padded seat made from high ...
This NRS Easy Lift Overbed Table features a mechanical height adjustment that allows the table top to easily and smoothly rise to the desired height. The large blue table top has high edg...
The Let’s Go Out Rollator is a light and steady, easy-fold outdoor rollator, designed for comfort and efficiency. Backstrap and Bag included
The Freestyle is a trendy, lightweight 3 wheel rollator weighing only 5kg. It features an innovative self-locking mechanism that enables quick and easy folding and unfolding and height ad...
The adjustable tilting over bed/ chair table is ideal for use when eating, drinking, reading or other activities while you are sat in bed or your arm chair. The table is easy to move and ...
This high quality over chair table has been specifically designed to be used with Riser Recliner armchairs, but will work equally well with a fireside chair
World leading design and functionality makes the Let’s Fly Rollator one of the most visually appealing and efficient rollators on the market. Weighs a mere 6.9kg.
This modular perching stool features a comfortable PU seat and back and padded armrests. The legs are height adjustable and easy to set at appropriate height to allow the user to take up ...
The Taurus is a lightweight, stylish rollator that features large 10” front wheels that are ideal for use on uneven terrain. Also features ‘one-touch’ adjustable height handles and a padd...
The Aries is a compact, lightweight rollator featuring large 10" front wheels that ensure easy manoeuvrability when you are out and about and ‘one-touch’ adjustable height handles. Additi...
World leading design and functionality makes the Let’s Fly Rollator one of the most visually appealing and efficient rollators on the market. Weighs a mere 6.9kg.AVAILABLE IN RED ONLY
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We have a wide range of categories and collections. Shop our most popular categories.
Some of the products which can be purchased from the Manage At Home website are available for an eligible person to purchase without paying VAT on them. HM Revenue and Customs sets out the conditions when equipment for disabled people might be free of VAT and how to claim exemption from paying VAT on these products.
Products a can only be exempt from VAT when all the following conditions are met:
A more detailed explanation of each of these conditions is given below, but you should visit the HM Revenue and Customs Website to fully understand the conditions which are set out in VAT notice 701/7 (August 2002) - VAT reliefs for disabled people. You can also call the HMRC helpline 0845 302 0203 and select Option 3. (8.00am to 5.00pm Monday to Friday). Other options for contacting HMRC can be accessed here
The product must be being purchased for someone who is chronically ill or disabled.
A person is ‘chronically sick or disabled’ if he/she is a person:
It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.‘personal or domestic’ use means that the supply must be made available specifically for the use of an eligible individual.
You don't have to physically buy the goods in person. If your parent, guardian or wife or husband buys the goods and services for you, then you won't be charged VAT.
Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes. Also, the goods or services must be just for your own use - not for use by anyone else, or chronically sick or disabled people in general. However, if you and your partner are both chronically sick or disabled and you buy goods or services for both of you to use, then you won't have to pay VAT.
The products which can be bought without paying VAT are:
Only the products on our site carrying the VAT exemption price (the smaller price marked exVAT) are eligible to be purchased this way and you must tick the box on the basket page indicating that you wish to claim VAT exemption on the items in your basket that are eligible for VAT relief.
On the my basket page of this website a link to the online declaration form is provided if the basket contains a product that qualifies for VAT relief. You must tick the box to state you wish to claim VAT relief on the eligible product and complete in full the reason by which you are 'chronically sick or disabled' and name and address of the claimant. If possible the person making the claim should complete this form, but a family member, carer or medical professional may complete the form on the claimants behalf. To submit the claim and receive the VAT relief, click the 'Submit VAT Relief Claim' button before proceeding to the checkout.
Please note that all orders submitted with a VAT relief claim form completed are checked before the order is processed.
It is necessary to complete a separate claim form each time a qualifying product is purchased from Manage At Home.
Please click on the questions below to find out more information to help answer your query. For further details you may call our Customer Services Department on 0800 910 1864.
For help with using our website, please see the Using the website section of our help page. If you would like additional help or information, please contact us or use our Live Chat feature to speak to a customer service advisor.
For detailed information on how to place an order with Manage At Home, please visit our help page and see the Placing your order section.
Order tracking is currently unavailable – please call customer services on 0800 910 1864 for an update on your order.
There are numerous ways in which you can contact Manage At Home, for the fastest repsonse, please contact us via our Live Chat feature or call us free on 0800 910 1864. For additional methods to contact us please visit our Contact Us page.
Delivery times may vary depending on the product(s) that you have ordered, for delivery information please see our Delivery Information page. Every product page includes a 'Delivery Information' tab which provides delivery information specific to the product that you are viewing, we recommend reading the information in this tab before placing an order.
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We hope that you will be happy with your purchase, however we understand that sometimes you may find a product does not suit your needs or that you have changed your mind. Please see Returns and refunds for detailed information.
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